This Privacy Policy describes how Dr. Raffaella Votino ("we," "us," or "our") collects, uses, and protects the personal information of visitors to our website, located at [ WEBSITE URL ] (the "Website"). We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Italian data protection laws.
The data controller responsible for your personal data is:Dr. Raffaella Votino, Studio 7, Via Angelo Brofferio 7 - 00195 Rome (Prati) Email: raffaellavotino83@gmail.com Phone: 06 372 0537, 06 370 1500
We may collect and process the following types of personal data:
Personal identification information: Name, surname, email address, phone number, and other contact details provided through our contact form.
Health information: Any health-related information you voluntarily provide through the contact form when inquiring about medical services or appointments. This may include symptoms, medical history, or other sensitive health data.
Technical data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
Usage data: Information about how you use our Website, products, and services.
We collect data in the following ways:
Direct interactions: You may give us your identity and health data by filling in forms on our Website (e.g., contact form) or by corresponding with us by email or phone.
Automated technologies or interactions: As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.
We process your personal data for the following purposes:
To respond to your inquiries and provide you with the requested information or services.
To schedule appointments and manage your medical care.
To comply with legal and regulatory obligations, including those related to health services.
To improve our Website and services.
For internal administrative purposes.
We will only process your personal data when we have a lawful basis to do so. The legal bases for processing your data include:
Consent: Where you have given explicit consent for the processing of your personal data for one or more specific purposes, especially for sensitive health data.
Contractual necessity: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
We may share your personal data with:
Healthcare professionals: Only as necessary for your medical care and treatment, and always under strict confidentiality obligations.
Service providers: Third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (e.g., IT support, hosting providers). These providers are contractually bound to protect your data and only process it according to our instructions.
Legal and regulatory authorities: When required by law or in response to valid requests by public authorities.
We will not sell, rent, or lease your personal data to third parties.
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Under GDPR and Italian data protection laws, you have the following rights regarding your personal data:
Right to access: You have the right to request copies of your personal data.
Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to erasure ("Right to be forgotten"): You have the right to request that we erase your personal data, under certain conditions.
Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to withdraw consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
We have implemented appropriate technical and organizational measures to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. These measures include encryption, access controls, and regular security assessments.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: raffaellavotino83@gmail.com
Phone: 06 372 0537, 06 370 1500
Address: Studio 7, Via Angelo Brofferio 7 - 00195 Rome (Prati)
Last Updated: 9 January 2026
